Customer Care
Contact us
One team, one inbox, one honest answer — usually within a working day.
Write to us at support.ventio@gmail.com. Please include your order number where relevant so we can help you straight away.
Opening hours
Our dedicated customer service team is available from Monday to Saturday, 9:00 AM to 5:00 PM. Messages received outside these hours are answered on the next working day.
Orders, delivery and returns
For despatch times, delivery options and how to return an item, see our Shipping & Returns page. For questions about your data, read our Store Policy.
The essentials
VENTIO Ltd, registered in England & Wales. Every piece £20, prices in GBP with VAT included, and free delivery across the United Kingdom.